K Folkard Books - Privacy Policy Effective date: January 1st 2026
This Privacy Policy explains how we collect, use, and protect personal data when you use the website where this policy is published, interact with us, or purchase our products.
1. Important information and who we are
K Folkard Books is the author brand of Kieran Folkard. For UK data protection purposes, we are the "controller" of your personal data.
This website is intended for adults. We do not knowingly collect personal data from children.
2. The personal data we collect
Depending on how you interact with us, we may collect:
- Identity data (such as your name).
- Contact data (such as email address, postal address, and phone number).
- Transaction data (such as details of products you buy and order history).
- Financial data (such as payment card details) - typically processed securely by our payment provider and not stored by us directly.
- Technical data (such as IP address, device information, browser type, and cookie identifiers).
- Usage data (such as pages viewed and actions taken on the website).
- Marketing and communications data (such as your newsletter preferences and marketing opt-in status).
We may also use aggregated or anonymised data for analytics and reporting. This is not personal data.
3. How we collect your personal data
We collect personal data through:
- Direct interactions (for example, when you fill out forms, subscribe to updates, request information, or contact us).
- Transactions (for example, when you place an order).
- Automated technologies (for example, cookies and similar technologies that collect technical and usage data).
- Third parties (for example, payment providers, delivery companies, analytics providers, and social platforms, where you interact with our content).
4. How we use your personal data and lawful bases
We use personal data to:
- Process orders and deliver products (lawful basis: performance of a contract).
- Provide customer support and respond to enquiries (lawful basis: legitimate interests and/or
contract).
- Send newsletters and marketing where you have opted in (lawful basis: consent). You can opt out at any time.
- Improve the website, measure performance, and prevent fraud (lawful basis: legitimate interests).
- Comply with legal obligations such as tax and accounting requirements (lawful basis: legal
obligation).
5. Cookies and analytics
We may use cookies and similar technologies to operate the website, remember preferences, and understand how the site is used. You can usually control cookies through your browser settings and, where offered, our cookie preferences tools.
If we use third-party analytics or advertising tools, they may set cookies or similar identifiers to measure traffic and campaign performance.
6. Disclosures of your personal data
We may share your personal data with:
- Service providers who help us run the website and business operations (for example, website hosting, email delivery, analytics, IT support).
Payment processors to take payments securely.
- Delivery and fulfilment partners to ship physical products.
- Professional advisers (such as accountants, solicitors, and insurers).
- Authorities where required by law, regulation, or court order.
We do not sell your personal data.
7. International transfers
Some of our service providers may be located outside the UK. Where personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place, such as adequacy regulations or approved contractual clauses.
8. Data security
We use reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration, or disclosure. No system is completely secure, and you should also take steps to protect your information (for example, keeping your devices and accounts secure).
9. Data retention
We keep personal data only for as long as necessary for the purposes we collected it for, including to meet legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and how it is used.
10. Your legal rights
Under UK data protection law, you may have rights including:
- access to your personal data;
- correction of inaccurate data;
- erasure (in certain circumstances);
- restriction or objection to processing (in certain circumstances);
- data portability (in certain circumstances);
- withdrawal of consent where processing is based on consent.
You can exercise these rights by contacting us using the details on the website.
11. Complaints
If you have a complaint about how we handle your personal data, we encourage you to contact us first so we can try to resolve it. You also have the right to complain to the UK Information Commissioner's Office (ICO).
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on the website and updating the effective date.
13. Third-party links
The website may include links to third-party websites, plug-ins, or applications. Clicking those links may allow third parties to collect or share data about you. We do not control those third-party sites and are not responsible for their privacy notices.
14. Contact details
For questions about this Privacy Policy or requests to exercise your rights, please use the contact details published on the website where this Privacy Policy is posted.
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